Cancel your credit card before you die




Cancel your credit cards before you die

This sounds like as good advice as don’t rent a casket when you die. It's not just the government... Be sure and cancel your credit cards before you die. This is priceless, and so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00. A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."
Citibank: "The account was never closed and the late fees and charges still apply."
Family Member: "Maybe you should turn it over to collections."
Citibank: "Since it is two months past due, it already has been."
Family Member: "So what will they do when they find out she is dead?"
Citibank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Citibank: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part about her being dead?"
Citibank: "Sir, you'll have to speak to my supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in January."
Citibank: "The account was never closed and the late fees and charges still apply."
Family Member: "You mean you want to collect from her estate?"
Citibank: "Are you her lawyer?"
Family Member: "No, I'm her great nephew."
(Lawyer info given)
Citibank: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)
After they get the fax:
Citibank: "Our system just isn't set up for death. I don't know what more I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."
Citibank: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Citibank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."
Citibank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead people on your planet?"




Cancel your credit card before you die

Cancel your credit card before you die

Late fees will still apply

Know anything about this? Email us
Email a friend Privacy policy
Misc
Link to this page
Newsletter: Sign up
Keep BoreMe fresh: Contribute

View by top voted  |  date

Guest: JH (433 days ago)

Just goes to show: there is nothing new under the sun...

Guest: El Johnno (411 days ago)

is there anyway of finding out who this guy is and then interviewing him and asking him what the HELL he was thinking of?... oh, I forgot, they are paid NOT to think. They are automatons. Maybe show the transcript to his friends, family, neighbours. See what they think. These kind of people deserve to die slowly of bowel cancer.

Guest: Pete Star (313 days ago)

Latest comment: "I agree with Spooney, anyway moving on.... Clearly this is a FAKE conversation, just like the one about the computer tech guy calling someone a thick twat and telling them to take their PC back to the store when ot stopped working in a power cut. "

Guest: Spooney (410 days ago)

Yeah, ok he was a bit slow, but if you would wish a slow death from bowel cancer to anyone then you are one truly sick person. In fact, person is too strong a word for someone as insensitive as you...have you possibly got stuck on the evolutionary trail somewhere aorund the amoeba stage. I hope that none of your family and friends ever have to go through something as horrible as bowel cancer. You detestable piece of shit!

Guest (447 days ago)

This is soo typical American

Guest: Robert Smith (470 days ago)

It reads like a Monty Python sketch. Amazing!
 Reply  Vote up  down  Spam or offensive? 

Guest: omg omg omg omg dickhead (540 days ago)

lol i would've loved to hear the recording, what an idiot